Icon Website Privacy Policy

Last updated: March 2, 2023

ICON International, Inc. (“ICON”, “We”, “Us”, “Our”) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Policy applies to the ICON website located at www.icon-intl.com (collectively, the “Website”). By using the Website, you consent to the data practices described in this Privacy Policy.

This Privacy Policy does not apply to the ICON Company Store located at https://iconcompanystore.com nor does this Privacy Policy apply to the ICON advertising services. To learn more about our Company Store privacy practices, please visit the ICON Company Store Privacy Policy[1] . To learn more about the privacy practices of our advertising services, please visit the ICON Advertising Services Privacy Policy[2] .

Collection of Your Personal Information

Use of Your Personal Information

How We Disclose Your Personal Information

Your Privacy Choices

Use of Cookies

Security and Retention of Your Personal Information

U.S. State-Specific Notice

UK/EEA Resident’s Notice

Children’s Privacy

Links to Third Party Sites

Changes to this Privacy Policy

Collection of Your Personal Information

Information you provide:

Your contact details, such as your email address, name, address or telephone number when you contact us.
Information when you use our interactive Chatbox, which may include providing your contact information.

Information we automatically collect:

There is also information about your computer hardware and software that is automatically collected by ICON. This information can include: Your IP address, browser type, domain names, access times and referring website addresses. This information is used by ICON for the operation of the service, to maintain quality of the service and to provide general statistics regarding use of the ICON Websites.

Use of Your Personal Information

We use your information in the following ways:

To operate and improve our Website.
To communicate with you.
In order to determine what ICON web pages are the most popular, ICON keeps track of the Websites and pages our customers visit within ICON.
For marketing and advertising.
With your consent.

How We Disclose Your Information

ICON Website disclose your personal information in the following ways:

With our vendors. For example, we use the chatbot provider. We may disclose the chatbot communications with our chatbot service provider. The contents of the communications will not be used for any purpose other than to support ICON, but are also subject to Constant Contact’s applicable terms of use, privacy and security policies.
With our affiliates.
With your consent.
As required by law or as part of a business transaction such as sale of assets or a merger.
To protect and defend the rights or property of ICON.

In addition, we may share aggregated and/or anonymized data with others for their own uses.

Your Privacy Choices

You have the right to:

Access the personal information we maintain about you.
Delete the personal information we maintain about you.
Correct inaccurate personal information we maintain about you.
Opt out of certain uses of your personal information.

○ Targeted advertising (see ‘Use of Cookies[4] ’ below).

You can exercise these rights by contacting us at pri vacy@icon-intl.com.

Use of Cookies

The ICON Website use cookies to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web-page server. Cookies cannot be used to run programs or deliver viruses to your computer. They are uniquely assigned to you and can be read only by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize ICON pages, or register with ICON’s Websites or services, a cookie helps ICON recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses and so on. When you return to the same ICON Website, the information you previously provided can be retrieved, so you can easily use the ICON features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline them if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the ICON services or Websites you visit.

There are a number of ways to opt out of having your online activity and device data collected through these services, which we summarize below:

Blocking Cookies In Your Browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.
Advertising Industry Opt-Out Tools. You can also use these opt-out options to limit use of your information for interest-based advertising online or in apps by visiting http://optout.aboutads.info .
With Each of Our Vendors Individually. The following advertising partners offer opt-out features that let you opt-out of use of your information for interest-based advertising:

Analytics
Google Analytics	Google Analytics Opt Out
Hubspot	Hubspot Privacy Policy
Advertising
Google	Google Advertising Opt Out
Leadlander	Leadlander Privacy Policy

Security and Retention of Your Personal Information

ICON secures your personal information from unauthorized access, use or disclosure. ICON secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit-card number) is transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

We will retain your personal information for as long as is necessary for the purposes set out in this Privacy Policy or internal policies. The criteria we use to determine retention periods for each category of personal information is based on the type of personal information, contractual requirements, or with regards to product or service maintenance and improvements. We will also retain and use personal information as necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies.

U.S. State-Specific Notice

Some U.S. states have enacted comprehensive privacy laws. The California Consumer Privacy Act, as amended by the California Privacy Rights Act or “CPRA” (collectively, the “CCPA”) and the Virginia Consumer Data Protection Act (“VCDPA”) create additional privacy obligations for businesses and provide Californians and Virginians with additional privacy rights.

Additional Privacy Rights:

In addition to the rights granted above, if you are a California or Virginia resident, you have the right to:

Opt out of the “sale” or “share” of your personal information for advertising purposes. We do not ‘sell’ or ‘share’ your personal information for monetary benefit. However, some third party cookies placed on our website may be considered a ‘sale or share’ as used for our ‘targeted’ or ‘cross-contextual’ advertising campaigns under California or Virginia law. You may opt out of such cookies as detailed in ‘Use Of Cookies And Tracking Technologies’ section.

Business/Controller Designation:

As it pertains to the operation of the Website, ICON operates as a:

○ ‘Business’ under the CCPA.

○ ‘Controller’ under the VCDPA.

UK/EEA Specific Notice

Legal Basis:

ICON processes personal data under the following legal basis:

Processing Activity	Legal Basis Under GDPR
Placement of cookies on our Website or interaction with our chatbot	Consent
Communicating with you	Legitimate Interest
Improving our Services	Legitimate Interest

Controller/Processor Designation:

Under the EU’s General Data Protection Regulation (“GDPR”), we are designated as a “Controller” for the operation of our Website.

Cross border data transfers:

ICON is operated in the United States, and will process personal information exclusively in the U.S. If you are visiting the Website from outside the U.S., then by providing us with your personal information you are consenting to the transfer of that information to the U.S.

For more information on cross-border transfers of your Personal Data or the appropriate safeguards in place, please contact us at privacy@icon-intl.com.

Additional EU Data Subject rights:

In addition to the rights granted above, if you are a UK or EEA resident, the GDPR grants you the right to lodge a complaint against us with your local data protection authority. You can find your data protection authority at https://edpb.europa.eu/about-edpb/about-edpb/members_en.

Children’s Privacy

We do not intentionally collect any personal information from children under the age of 13. If you are under the age of 13, please ask a parent or guardian for help in using our website or purchasing any products. If you believe we have obtained personal information associated with children under the age of 13 (or 16 in California), please contact us at privacy@icon-intl.com and we will delete it.

Links to Third-Party Sites

Our Website may contain links to other websites or services. We do not exercise control over the information you provide, or is collected by these third party websites. We encourage you to read the privacy policies or statements of the other websites you visit.

Changes to This Privacy Policy

ICON will occasionally update this Privacy Policy to reflect company and customer feedback. If we make material changes, we will post the updated Privacy Policy on this page with a “Last Updated” effective date of the revisions. ICON encourages you to periodically review this Privacy Policy to be informed of how ICON is protecting your information.

Contact Information

ICON welcomes your comments regarding this Privacy Policy. If you believe that ICON has not adhered to this Privacy Policy, please contact us at privacy@icon-intl.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

ICON International, Inc.

One East Weaver Street

Greenwich, CT 06831

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